1 Introduction
Our company under the name Eliza Hotel (hereinafter the "Company"), through its website https://elizahotel.com/ (hereinafter the "Website"), provides the visitor/user of its website the possibility to receive information and to be informed about us and the services we provide.
We encourage you, before visiting our website, to carefully read the following Terms and Conditions:
The use of this website presupposes the unreserved and full acceptance of the stated terms, which apply to all of its content. The visitor/user of the website acknowledges that he is bound by them during his visit and browsing. Your submission of information to the Site is subject to Eliza Hotel's privacy policies (available in the Privacy Policy, Cookies Policy & Legal Notice), which are incorporated into these Terms and Conditions. The Website offers information about properties owned and operated by Eliza Hotel.
2. Definitions
• The term “website” means https://elizahotel.com/, which belongs to Eliza Hotel.
• The use of the first person plural and the terms Eliza Hotel or “Company”, means the Company named “.
• By using the second person plural and the terms "users" or "visitors" we mean the visitors/users of our Company's website.
• "Terms" means the terms of use set forth herein.
3. User Behavior
3.1 General
As a visitor, you are allowed to use the website as long as you are at least eighteen (18) years old and you are obliged to use the website exclusively and only for legal purposes and in accordance with the rules of Greek, European and international law, in particular the legislation governing telecommunications and electronic communications, acting in good faith and in accordance with good morals. Visitors must refrain from illegal and abusive behavior when using the website in relation to it, as well as from adopting unfair competition practices or other practices that are against the law and may cause impact or harm to other visitors or malfunction of this website and consequently to the Company.
3.2 Reservations
As a guest, you are allowed to make reservations for yourself and your family members and/or invited guests and/or for a person for whom you are authorized to do so.
3.3 Warranty Policy
The reservation must be secured with a credit card valid on the day of arrival. Saving your credit card on the website is completely optional and you are solely responsible. Credit card will be pre-authorized or charged depending on the offer booked. The property reserves the right to cancel any non-guaranteed bookings without further notice.
3.4. Cancellation Policies
Flexible – 14 days
The guest can cancel free of charge up to 14 days before arrival. The guest will be charged the total amount of the reservation if they cancel within 14 days of arrival.
Non-refundable charge
The guest will be charged the total amount of the reservation if they cancel at any time.
Flexible – 5 days
The guest can cancel free of charge up to 5 days before arrival. The guest will be charged the total amount of the reservation if they cancel within 5 days of arrival.
4. Industrial and intellectual property rights
The entire content of this website, including names and distinctive titles, trademarks, images, graphics and layouts, texts, services provided, programs, data, software, news, articles and informational material of any form, is subject to the exclusive intellectual and industrial property of the Company or its respective beneficiary, is governed and protected according to the relevant provisions of Greek, European and international intellectual (intellectual and industrial) property law, with the exception of the protected rights of third parties.
It is expressly stated that it is prohibited without the prior written consent of the Company, in whole or in part, to copy, sell, exploit, modify, publish, transmit, perform, issue, upload, transfer, reproduce, distribute, present or otherwise use the content that contained on the website in any way, for commercial or other purposes.
All other trademarks, distinctive features and intellectual property products of third parties, which may appear on the website, are protected under the responsibility of their legal owners.
5. Limitation of Liability
The content of this website is provided "as is". Although our Company makes every effort to ensure that the information included on the website is complete, accurate, up-to-date and clear, the visitor is solely responsible for the use, evaluation and exploitation of the information provided through the website. The Company bears no responsibility for any technical problems that may occur when accessing the website and during the visit and which are related to the operation or compatibility of the user's infrastructure with the use of the website.
The Company informs you that under any circumstances, including the case of negligence, it is not responsible for any damage that may be caused to you as a result of the use of the website and the information contained therein.
6. Security and operation of the website
Access to the website is provided exclusively at the initiative of the visitor/user, who is solely responsible for the possession of the necessary equipment, software, telecommunications equipment and any service necessary to access the website. In addition, the user is responsible for protecting his system against viruses and other malicious software.
The Company has taken, to the extent possible, all the necessary measures, including the upgrading of physical and electronic security infrastructures and the use of anti-virus programs, with the aim of high-level security and protection of the website from viruses and other malicious software. In addition, the Company controls reasonable access to the website through security systems in order to prevent attacks and other unauthorized actions.
However, the Company does not guarantee that the content of the website is free of viruses or other harmful elements and is not responsible for any damage caused to the user's equipment, software or files, due to use/copying/loading or alteration or infection with viruses or other unauthorized interventions by third parties in files and information available through the website, as well as for any damage the user may suffer from the above reasons.
7. Personal data and use of cookies
Our Company has this website, in order to inform and serve you, having been harmonized with the current legislative framework for the protection of personal data. As the case may be, we process your personal data, always in accordance with the provisions and principles of the General Regulation for the Protection of Personal Data (EU 2016/679), the most specific national and European legislation, the current Greek legislation on the protection of personal data , as well as the protection of personal data and privacy in the field of electronic communications (Law 3471/2006, as applicable from time to time) and the decisions of the Personal Data Protection Authority. The Company urges you to refer to the posted Privacy Policy, as well as the Cookies Policy.
8. Use of links to third-party websites
Our Company provides access to third party websites through appropriate links. These links have been placed solely for the convenience of our website visitors, while the websites to which they refer are subject to the respective terms of use of these websites, for which please be informed.
The placement of links does not constitute an indication of approval or acceptance of the content of the respective websites by our Company, which bears no responsibility for their content, nor for the privacy practices or the accuracy of the information contained and/or provided through them. If the visitor/user decides to use, through the links on this website, any of the third-party websites, he accepts that he is solely responsible for this.
9. Modification of Terms of Use
Our Company reserves the right to modify these Terms of Use and the content of its website at any time and when it deems it necessary and the updated terms will always be posted on the website. The Terms of Use, as formed by the most recent modification, are always considered valid. Users should check each time for any changes and, if they continue to use the website, they will be deemed to have accepted the changes.
Last updated on: June 2024